Swift Man and Van Privacy Policy
Swift Man and Van Privacy Policy explains how Swift Man and Van collects, uses, stores, and protects your personal information when you visit our website, request a quote, book a move, or contact our team. This policy applies to our man and van, removals, and moving support services across Manchester and surrounding Greater Manchester areas.
Last updated: [17 March 2026]
Data Controller: Swift Man and Van, 188A Stamford Street Central Ashton-under-Lyne
OL6 7LR, Important note:
Registered office only. This is not a customer visit location and is not open to the public. Phone: 07386111064
Email: info@swiftmanandvan.co.uk
Swift Man and Van Privacy Policy Overview
Table of Contents
Who We Are Under This Swift Man and Van Privacy Policy
Swift Man and Van, is the data controller for the personal data described in this policy unless we tell you otherwise. This means we decide how and why personal data is used for our website, quotes, bookings, customer support, billing, and business administration.
Our contact details are:
Swift Man and Van
Registered Office
188A Stamford Street Central
Ashton-under-Lyne
OL6 7LR
Important note:
Registered office only. This is not a customer visit location and is not open to the public.
Email: info@swiftmanandvan.co.uk
Phone: 07386111064
If you have questions about this policy or want to exercise your data rights, please contact us using the details above or through our Contact page.
Data Covered by This Swift Man and Van Privacy Policy
It is a quick and straightforward way to book a local man and van in Manchester without any unnecessary hassle.
Information you give us
We may collect personal data that you provide directly to us. This may include your name, phone number, email address, pickup and drop-off addresses, moving dates, inventory details, floor level and access details, company name if you are booking for a business, payment details, and any photos, videos, or notes you send us to help plan your move.
Information we receive from others
In some cases, we may receive personal data from landlords, letting agents, employers, family members, or other people arranging a move on your behalf. Where this happens, we use the information only for the relevant enquiry, booking, service delivery, or related administration.
Information we collect automatically
When you visit our website, we may collect technical and usage information such as your IP address, browser type, device information, pages viewed, referral source, approximate location data based on IP, and how you interact with our website. We use this information to run the site, improve usability, understand demand for our services, and protect the website from misuse.
How We Use Personal Data
We use personal data to respond to enquiries, prepare quotes, arrange bookings, confirm dates and addresses, deliver moving services, process payments, send receipts, and handle customer service questions, claims, or complaints.
We also use personal data to operate and secure our website, maintain records, prevent misuse, comply with legal and tax obligations, and improve our services. Where permitted, we may also use contact details to send service updates, reminders, or marketing messages. Where consent is required, we will ask for it before sending that marketing.
If we need to use personal data for a new purpose that is not compatible with the original reason we collected it, we will update our notice or contact you where required.
Lawful Bases in This Swift Man and Van Privacy Policy
Depending on the situation, we rely on one or more lawful bases for processing personal data.
We rely on contract where processing is necessary to provide a quote, take steps before a booking, or deliver the moving service you asked for.
We rely on legal obligation where we need to keep records, respond to lawful requests, or meet tax, accounting, insurance, and regulatory duties.
We rely on legitimate interests where it is reasonable for us to use personal data to run and improve our business, manage customer relationships, prevent fraud, protect the website, and defend legal claims, provided your rights do not override those interests.
We rely on consent where we ask for permission, such as certain marketing activities or non-essential cookies. Where we rely on consent, you can withdraw it at any time.
Who We Share Data With
We do not sell customer data or share personal data for unrelated marketing purposes. Where necessary to run our website and business, personal data may be processed by a limited number of trusted service providers, such as website hosting, email, phone, IT support, secure storage, payment, accounting, or professional service providers. We may also disclose personal data where this is required by law, regulation, insurance, fraud prevention, or to protect our legal rights.
We only allow access to the personal data that is reasonably necessary for the relevant purpose. We expect service providers to protect personal data and use it only as needed to provide services to us.
International Transfers
We provide moving services within the UK. In this privacy policy, international transfers refers to personal data being stored or accessed outside the UK, not whether we carry out overseas removals. We do not intentionally transfer personal data outside the UK as part of delivering our UK moving services. However, some website, email, or cloud service providers may process or make personal data accessible outside the UK. Where that happens, we take reasonable steps to ensure that an appropriate lawful safeguard is in place.
How Long We Keep Personal Data
We keep personal data only for as long as it is needed for the purpose it was collected, or for longer where we must keep it for legal, tax, insurance, dispute, or record-keeping reasons.
As a general guide, enquiry and quote information may be kept for up to 12 months, routine customer communications for as long as needed to manage the relationship, and booking, invoice, payment, and claims records for up to 6 years where this is reasonably necessary for business and compliance purposes. Website analytics data may be kept for a shorter period depending on the tool used.
We use reasonable technical and organisational measures to protect personal data. However, no website, email, or online system is completely secure, so please only send the information necessary for your enquiry or booking.
Cookies and Website Tracking in This Swift Man and Van Privacy Policy
Our website may use cookies and similar technologies to make the site work, remember preferences, understand traffic, and improve performance. Strictly necessary cookies may be used where permitted to run the website properly. Non-essential analytics, advertising, or preference cookies should only be used if you choose to accept them through our cookie banner or settings tool.
For more detail about the cookies we use, how to manage preferences, and how to withdraw cookie consent, please see our Cookie Policy or cookie settings tool. You can also control cookies through your browser settings, although disabling some cookies may affect how the site works.
Your Rights Under This Swift Man and Van Privacy Policy
Under data protection law, you may have the right to ask for access to your personal data, correct inaccurate information, delete information in some circumstances, restrict certain uses, object to processing based on legitimate interests, and ask for portability where the law applies.
If we rely on consent, you can withdraw that consent at any time. Withdrawing consent will not affect the lawfulness of processing carried out before the withdrawal.
We may need to verify your identity before acting on a request. In some cases, the law allows us to refuse or limit a request, but if that happens we will explain why.
How to make a request
To make a data rights request, email info@swiftmanandvan.co.uk or write to 188A Stamford Street Central Ashton-under-Lyne
OL6 7LR with enough detail for us to identify your request and the information you are asking about.
Contact Details for This Swift Man and Van Privacy Policy
If you have any questions about this policy, want to update your details, or want to make a complaint, please contact us first:
Swift Man and Van
Registered Office
188A Stamford Street Central
Ashton-under-Lyne
OL6 7LR
Important note:
Registered office only. This is not a customer visit location and is not open to the public.
Use a simple support image only if you want one, such as a customer support desk or email/help icon.
External Privacy Resources
For more information about privacy rights, data protection complaints, and the legal framework behind this policy, you can use the official resources below.
For more information, you can visit the Information Commissioner’s Office (ICO), read about how to make a data protection complaint, or review the UK GDPR on legislation.gov.uk.
Changes to This Swift Man and Van Privacy Policy
We may update this policy from time to time to reflect changes in the law, our website, or our services. When we make material changes, we will update the “Last updated” date and, where appropriate, take additional steps to bring the change to your attention. We encourage you to review this page periodically.